Planning your visit

Conditions of Entry

  • Take a read of our entry conditions
  • Refer to our Frequently Asked Questions.
  • We prefer cashless payments in our Café and Shop.
  • The Galley Cafe is open from 10am-2pm and you if dining in you will need to check in again via the Check In Qld app.
  • Please help yourself to the hand sanitiser and remember to social distance

Download Museum of Tropical Queensland COVID Safe Plan (176 KB) pdf document icon


Self-guided museum visits are free for schools from Townsville, Burdekin, Charters Towers and Hinchinbrook local government areas. You can divide your students into small, supervised groups and explore any of our free exhibitions at your leisure.

All school programs and activities facilitated by our Learning Officer are charged and can be invoiced or paid for on the day. No GST is applicable to these charges.

Duration Of Visit

The duration of your visit will depend on the particular facilitated program or the exhibitions you wish to visit. With 7-8 exhibitions on display at any time, we recommend at least 2-3 hours to explore the museum. Allow time for breaks.

The museum is open daily from 9.30 am - 4pm.

Supervision and Group Size

To ensure that the students enjoy the best possible learning experience, the maximum number of students for a facilitated program is 28. Teachers and supporting adults are admitted free at a ratio of 1:3 for prep, 1:5 for primary and 1:10 for secondary.

Moving around the museum

Groups are asked to consider the impact of their behaviour on other visitors - schools, families, the elderly and tourists - while visiting. School groups are expected to keep noise levels to a minimum, walk quietly on the ramp between levels, not use the lifts and to follow any directions from museum staff.

Planning your day ensuring sufficient viewing time, rest stops and having adult helpers enables children to keep calm and be actively engaged in the wonderful learning opportunities available to them.

Getting Here

The Museum of Tropical Queensland is located at 70 -102 Flinders Street, Townsville, Queensland.

  • Bus - Bus Parking is located near the museum entrance.

  • Car - There is metered parking along Flinders Street. Free 3 hour parking is available along The Strand, one block from the Museum.


Please arrive at least 15 minutes before your scheduled visit to take care of registration, payment and toilet needs.

The Visitor Services Officers at the Front Desk will confirm the details of your visit, discuss your itinerary, handle any cloaking / invoicing / payment matters and contact the Learning Officer or Museum guide who will supervising your group.


Please do not bring individual school bags unless absolutely necessary. A Visitor Services Officer will assist you in the storage and retrieval of items on arrival and throughout the day.

No responsibility will be taken for the loss of valuables.

Lunch/morning or afternoon tea

School groups are welcome to bring lunch or morning or afternoon tea and eat in the Waterside Terrace, a grassed area overlooking Ross Creek, near the museum entrance. Alternative arrangements can be made in case of rain.

You cannot eat or drink in the galleries and only Galley Cafe purchases can be consumed at the tables provided on Level 1.


On your arrival, the toilets in the foyer near the lift will be the easiest to access. During your visit, toilets on Level 1 are also available. Students must be accompanied by an adult at all times.

Drinking water

A cold water drink bubbler is located on the ramp between Levels 1 and 2.

Disabled access

We have lift, toilet facilities and ramp access for wheelchairs. Assistance is available on request for other special needs.

More information for visitors with individual needs.

Risk Assessment

Download our Risk Assessment for Schools and Groups here.