Accessibility

Parking

Accessible parking can be found across the road to the museum. 

Wheelchair Access

All entrances and areas in the museum are wheelchair accessible.

Lifts are located centrally inside the building to enable access to all levels of the museum.

You can borrow a wheelchair for use within the museum from the Cloakroom in the foyer on Level 2. They are free of charge and subject to availability. Motorised wheelchairs are permitted in Museum of Tropical Queensland.

Space for wheelchairs is set aside at all of our events and activities, including talks, workshops and shows.

There is seating around the museum, and seating/eating areas on the Waterside Terrace, adjacent to Ross Creek.

Restrooms

While there are no toilets inside our exhibitions in the interest of conservation, there are single user/accessible toilets on Ground level and Level 1 in the museum, There are separate Family Rooms on Ground Level and Level 1 with fold down change tables.

Service animals

We welcome service dogs, however in the interest of a safe and healthy visit for all guests and the protection of our state’s historical collection we ask you leave all other animals at home.

Parents and Carers

To ensure that you and others enjoy their museum visit, we would appreciate if parents with young children ensure;

  • All children aged 15 and younger must be accompanied by a parent or guardian.
  • No running in the galleries or on ramps
  • Food and drinks are not permitted in any of our galleries or exhibition spaces.

High chairs for infants are available in The Galley Cafe. Family Rooms equipped with a nappy change table and easy access for parents with a pram are located on Ground Floor and Level 1.

Purchasing Tickets

To avoid queues during school holiday periods consider purchasing your tickets online prior to your visit. You can print your barcoded ticket at home using the PDF sent to you, or open the PDF and use the barcode on your phone, ready to be scanned on entry to the museum. 

We recognise the Queensland Government's Companion Card programExternal .

The companion of a Companion Card Holder is entitled to free entry.

Quieter times and sensory resources

Museum of Tropical Queensland is usually quieter between 2pm and 4pm on school days with our quietest month being February.

Noise cancelling headphones are available from our Admissions counter.

Sound Enhancement and Large Print Guides

PDF versions of Antiquities Revealed can be found here. They can be used to enlarge the font of exhibition display. Additional Large Print Guides for our permanent exhibitions are currently underdevelopment.

WiFi

We offer a free WiFi service for public use. This free WiFi service is available 7 days a week, to all visitors who have a WiFi enabled device, such as laptops, smartphones and tablets.

To connect to the service search your WiFi networks then select 'Museum Free WiFi' and read and accept the Terms & Conditions. No login is required.

Museum Free WiFi coverage is available throughout the entire museum building including The Galley Cafe and Level 2 galleries.

More information

If you have further questions about accessibility, please ask any of our staff members or via our contact page.

Sign up to receive information about Sensory Friendly events 

If you would like to receive information about future sensory friendly sessions please join our museum ENews.