Planning your visit

What you need to know to plan your visit to the museum:

Cost

Self guided museum visits are free for Community Partner Schools (schools from Townsville, Burdekin, Charters Towers and Hinchinbrook local government areas). You can divide your students into small, supervised groups and explore any of our free exhibitions at your leisure.

All school programs and activities led by our Learning Activities Staff are charged and can be invoiced or paid for on the day. All School Program charges include GST. Some travelling exhibitions may be charged, but do not incur GST.

Duration Of Visit

The duration of your visit will depend on the particular led program or the exhibitions you wish to visit. With 7-8 exhibitions on display at any time, we recommend 2-3 hours to explore the museum. Allow time for breaks on arrival and during your visit.

MTQ is open daily from 9.30 am - 5pm.

Supervision and Group Size

To ensure that the students enjoy the best possible learning experience, we ask that the maximum number of students for a led activity is 25 and the following Adult/Child Ratio is observed:

Adult/child ratio

Number of children

 

 

 

 

Prep

Primary

Yr 8-10

Yr 11 -12

1 adult FREE for every

3

5

10

15

Additional adults will be charged unless they are local residents who have free entry with school groups..

 

If you have more than 25 students, they will be split into smaller groups and depending on the availability of staff and individual needs may be run concurrently or consecutively. If you don't have sufficient adults then with advance notice we can provide additional volunteers. Please discuss your individual needs with our Learning Activities Officers.

Teachers and accompanying adults are responsible for their students at all times and must remain with their students. We recommend small supervised groups in the Museum shop and while accessing the Cafe.

Moving Around the Museum

Groups are asked to consider the impact of their behaviour on other visitors - schools, families, the elderly and tourists - while visiting. School groups are expected to keep noise levels to a minimum, walk quietly on the ramp between levels, not use the lifts and to follow any directions from Museum Staff.

Planning your day ensuring sufficient viewing time, rest stops and having adult helpers enables children to keep calm and be actively engaged in the wonderful learning opportunities available to them.

Getting Here

The Museum of Tropical Queensland is located at 70 -102 Flinders Street, Townsville, Queensland.

  • Bus - Bus Parking is located near the Museum Entrance.

  • Car - There is metred parking along Flinders Street. Free 3 hour parking is available along The Strand, one block from the Museum.

Arrival

Please arrive at least 15 minutes before your scheduled visit to take care of registration, cloaking, payment and toilet needs.

The Visitor Services Officers at the Front Desk will confirm the details of your visit, discuss your itinerary, handle any cloaking /invoicing/payment matters and contact the Learning Activities Officer.

Lockers

Please do not bring individual school bags unless absolutely necessary. We have the capacity to store a group esky and some bags in the lockers. A Visitor Services Officer will assist you in the storage and retrieval of items on arrival and throughout the day.

No responsibility will be taken for the loss of valuables.

Lunch/morning or afternoon tea

School groups are welcome to bring lunch or morning or afternoon tea and eat in the Waterside courtyard, a grassed area overlooking Ross Creek, near the Museum entrance. Alternative arrangements can be made in case of rain.

You cannot eat or drink in the galleries and cafe purchases only can be consumed at the tables provided on Level 1.

Toilets

On your arrival, the toilets in the foyer near the lift will be the easiest to access. During your visit, toilets on Level 1 are also available. Students must be accompanied by an adult at all times.

Drinking water

A cold water drink bubbler is located on the ramp between Level 1 and 2.

Disabled access

We have lift, toilet facilities and ramp access for wheelchairs. Assistance is available on request for other special needs.

More information for visitors with individual needs.

Risk Assessment

Download our Risk Assessment for Schools and Groups mtq_schools_risk_assessment (84 KB) pdf document icon

Organising Teacher and Group Details
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Booking Details
Day & Date Preference 1
Day & Date Preference 2
Available times are within museum opening hours 9.30am – 4.45pm
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Preferred ratio adults: students are Prep 1:3, Primary 1:5, Years 8-10 1:10, Years 11-12 1:15
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Does your group have any particular needs that we may be able to assist you with?
Year Level












Visit Options
Permanent Exhibitions

Temporary Exhibitions

Educational Experience

School Booking Terms and Conditions
  1. Confirmation: Your booking is not confirmed until you receive your written Booking Confirmation. If you do not receive your confirmation within 5 working days, please contact our Booking Officer. Once confirmed, your group will receive information regarding your for your visit.
  2. Changing your booking: Contact our Booking Officer as soon as possible if you need to change your booking or if your written confirmation does not reflect your submitted booking, or (07) 47260600
  3. Prices: Please be aware that all prices are subject to change. A general museum visit is free of charge with some charges for special exhibitions. Led school programs led by museum staff are charged and include GST.
  4. A minimum payment for 20 students is required for most optional school programs .
  5. Payment: For an invoice, on arrival sign the Confirmation Entry Ticket and an invoice will be posted out.
  6. Notice of Cancellation: We require at least seven (7) days notice prior to the visit when cancelling. Cancellations received less that seven (7) days prior to the visit may result in a charge if a staff member has been booked to deliver a program. Cancellations may be sent via phone, fax or email.
  7. Museum of Tropical Queensland does not accept responsibility for the damage or loss of goods left on the premises prior to, during or after a booking.

Privacy: The information collected and maintained by Queensland Museum comprises your name, school/group name, contact details and information specific to your booking. This information allows us to provide you with up-to-date information including current exhibitions, events, special offers and E-News, our on-line newsletter. Customers who elect to provide personal information on the booking form are advised that the management of such information falls within the scope of the Queensland Government’s Privacy Standard. In accordance with this standard, your personal information will not be passed on to any third party without your consent (unless required by law). Please contact the Museum’s Privacy Officer should you require further information (07 3480 7648).

For further information see our Privacy & Security page

 
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